Phone Numbers

Order By Phone

24 hours/day

Customer Service

Mon-Fri 6:30am-5pm PT

Fax Orders


International Orders & Business Office

Mon-Fri 8am-5pm PT


All product returns must have prior, authorized approval from our Customer Care department.

Phone Customer Care at 800-754-8000, Monday - Friday, 6:30 a.m. - 5:00 p.m. PST, or contact us by email to get a Return Pre-Approval and a Return Authorization (RA) Number. An approved credit or refund will not include shipping charges previously paid.

For all approved returns, the customer is required, at customer's expense, to return the products along with the Return Authorization Number to:

Nutrition Express
Attention: Returns Department
2575 West 237th Street
Torrance, CA 90505

No credit or refund will be issued without prior authorized approval from our customer care department.



We offer a guarantee on all unopened products for a period of 30 days after shipping date, with a few minor exceptions noted below:

  1. No returns on bars, even if melted.
  2. No returns on Ready-To-Drink products.
  3. No returns due to taste.
  4. We are not responsible for health/fitness claims or general or specific guarantees made by manufacturers for their health products.